Authors:	Buhr, Christoph Raphael Smith, Harry Huppertz, Tilman Bahr-Hamm, Katharina Matthias, Christoph Blaikie, Andrew Kelsey, Tom Kuhn, Sebastian Eckrich, Jonas
Title:	ChatGPT versus consultants : blinded evaluation on answering otorhinolaryngology case–based questions
Online publication date:	20-Feb-2024
Year of first publication:	2023
Language:	english
Abstract:	Background: Large language models (LLMs), such as ChatGPT (Open AI), are increasingly used in medicine and supplement standard search engines as information sources. This leads to more “consultations” of LLMs about personal medical symptoms. Objective: This study aims to evaluate ChatGPT’s performance in answering clinical case–based questions in otorhinolaryngology (ORL) in comparison to ORL consultants’ answers. Methods: We used 41 case-based questions from established ORL study books and past German state examinations for doctors. The questions were answered by both ORL consultants and ChatGPT 3. ORL consultants rated all responses, except their own, on medical adequacy, conciseness, coherence, and comprehensibility using a 6-point Likert scale. They also identified (in a blinded setting) if the answer was created by an ORL consultant or ChatGPT. Additionally, the character count was compared. Due to the rapidly evolving pace of technology, a comparison between responses generated by ChatGPT 3 and ChatGPT 4 was included to give an insight into the evolving potential of LLMs. Results: Ratings in all categories were significantly higher for ORL consultants (P<.001). Although inferior to the scores of the ORL consultants, ChatGPT’s scores were relatively higher in semantic categories (conciseness, coherence, and comprehensibility) compared to medical adequacy. ORL consultants identified ChatGPT as the source correctly in 98.4% (121/123) of cases. ChatGPT’s answers had a significantly higher character count compared to ORL consultants (P<.001). Comparison between responses generated by ChatGPT 3 and ChatGPT 4 showed a slight improvement in medical accuracy as well as a better coherence of the answers provided. Contrarily, neither the conciseness (P=.06) nor the comprehensibility (P=.08) improved significantly despite the significant increase in the mean amount of characters by 52.5% (n= (1470-964)/964; P<.001). Conclusions: While ChatGPT provided longer answers to medical problems, medical adequacy and conciseness were significantly lower compared to ORL consultants’ answers. LLMs have potential as augmentative tools for medical care, but their “consultation” for medical problems carries a high risk of misinformation as their high semantic quality may mask contextual deficits.
DDC:	610 Medizin 610 Medical sciences
Institution:	Johannes Gutenberg-Universität Mainz
Department:	FB 04 Medizin
Place:	Mainz
ROR:	https://ror.org/023b0x485
DOI:	http://doi.org/10.25358/openscience-10079
Version:	Published version
Publication type:	Zeitschriftenaufsatz
Document type specification:	Scientific article
License:	CC BY
Information on rights of use:	https://creativecommons.org/licenses/by/4.0/
Journal:	JMIR medical education 9
Pages or article number:	e49183
Publisher:	JMIR Publications
Publisher place:	Toronto
Issue date:	2023
ISSN:	2369-3762
Publisher DOI:	10.2196/49183
Appears in collections:	DFG-491381577-G